![]() If you need a response from our Support team, then please use this form. We need this information to locate your Lumosity charge You will not receive a response if submitting feedback. Please choose your birthdate in the fields below. Month Day Year Birthdate Please update my birthdate. If you're not contacting us to change or add your birthday, then please select another topic under "Inquiring about”. Please sign in so we can connect your feedback to your account 32.0.0.207 Please include a valid birthdate so that we can update your account. If your Credit Card statement shows Google, Apple, or PayPal, then please select that option under Payment Methods. Please include your PayPal email address Please include the line item description from your bank or credit card statement, e.g: "*Ug1r23" or "*123456789". If you canceled your subscription prior to the renewal date, then your account will not be charged. Note: You may see a pending authorization up to 72 hours before the actual renewal date. Add file or drop files here Please include your Google Play order number. If you need a response, then please submit your request through another form. Alternatively, simply click the link in the green banner on your dashboard after being logged in:ĭon't hesitate to reach out to our support team if you reach a roadblock in any of the above steps. Once logged in to your account, visit your Account Settings and click on Change Password underneath the Login Information section. ![]() It will not change your password for you.) Simply click on the orange Click here to login button in the email (please note, this will only log you in to your account. Head on over to your email inbox and look for the email titled " Log in to your Lumosity account". Bridges and switches are located on many Bloxorz levels. The level will be restarted if this happens. To move the block around the world, use the left, right, up, and down arrow keys. You're sent to our login page as soon as you click the orange Send Login Email button. The aim of the game is to get the block to fall into the square hole at the end of each stage. (Of course, be sure to enter the email address associated with your Lumosity account! Otherwise, you won't receive the login link.) If you ever forget the password for your Lumosity account, then simply request a login link from our Login Link form here. We all forget our login credentials from time to time (it's only natural since we need to keep dozens of passwords stored in our minds!) Luckily, we've created a way for our members to quickly log in to their accounts even if they're unable to remember their password. Note: Please ensure any provided images are in.
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